Welcome to The Craft Space, an online shopping platform located at www.thecraft.space. By accessing or using our website and services, you agree to be bound by these terms and conditions, as well as our privacy policy.

Order Processing and Fulfillment

We will process and fulfill your order as promptly as possible. All orders are subject to product availability and credit card verification. If an item you ordered is out of stock, we will notify you as soon as possible and provide you with a full refund.

Product Information and Pricing

We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on our website are accurate. However, we do not guarantee that the descriptions, prices, or any other content available on the website are error-free, complete, or current.

All products listed on the website have ingredients listed in the description section of the listing. It is a buyer’s responsibility to read the ingredients carefully before buying the product& make a decision based on if the ingredients are suitable for you. All soaps are shipped with an ingredient list and warning on the label. Buyers must read it before using the product and use the product as intended. All products on our website www.thecraft.space are intended for external use only.

Payment

We accept the following payment methods through Stripe- VISA, Mastercard, American Express, Discover, JCB, Diners Club, and China Union pay& debit cards. By submitting your payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your order (including taxes, shipping, and handling) to that payment method. If the payment method cannot be verified, is invalid, or is otherwise not acceptable, your order may be suspended or canceled.

Shipping and Delivery

We will use commercially reasonable efforts to ship the purchased products within 2-5 business days & the estimated delivery date will be provided once the product is shipped, but we do not guarantee delivery dates. We have a flat shipping rate for all products. Delivery times may vary depending on the destination of your order.

Return Policy

If you are not satisfied with your purchase, please reach out to us at soapmaking@thecraft.space with a description of your concern. We will work with you and decide if we can replace the product or refund the full amount.

Due to the nature of our product, we can only accept returns if the product is unused. You must reach out to us within 30 days of delivery for a full refund or exchange. Returns must be in their original condition and packaging and be accompanied by a valid receipt or order number. Refunds will be issued to the original payment method.

Intellectual Property

All content and materials on our website, including but not limited to text, graphics, logos, images, and software, are the property of G & A Concepts LLC or its licensors and are protected by copyright and trademark laws. You may not use any content or materials from our website for any commercial purpose without our express written consent.

Disclaimers

We do not guarantee that our website or services will be uninterrupted or error-free, and we will not be liable for any interruption or errors.

Governing Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of the State of New Jersey, without giving effect to any principles of conflicts of law. You agree to submit to the exclusive jurisdiction of the courts of New Jersey for any dispute arising from or related to these terms and conditions or the use of our website and services.

Changes to These Terms

We reserve the right to modify these terms and conditions at any time. Your continued use of our website and services following any changes to these terms constitutes your acceptance of the revised terms.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us by email at soapmaking@thecraft.spaceor by phone at +1 908 448 3252

Effective Date: January 01, 2023